Support Center

Having trouble? We're here to help.

barissan@gmx.de

Manage billing or cancel renewals via Apple.

Frequently Asked Questions

How do I restore Pro access?

Open NeuraVault → Settings (or Paywall) → Tap "Restore Purchases".

I'm not getting alerts

Check iPhone Settings → Notifications → NeuraVault. Also ensure "Background App Refresh" is on.

How do I request a refund?

We cannot issue refunds directly. Please contact Apple Support at reportaproblem.apple.com.